Crystal Clear Language Co. Limited is a small family Company which was set up primarily to address a number of issues pertaining to the use of colloquial, contextual and cultural English being experienced by medical graduates from overseas. The Company has three Directors, Margaret Dexter, Managing Director, who lives in Weston-S-Mare, and who has a long history of work within the Health and Social Care Sectors both at field and senior management levels and is now a Lay Representative for the Severn Deanery, Jane Archer who is the Corporate Affairs and Language Director,  who lives in Oxfordshire and has substantial service in Education as a Manager and English teacher and James Norton who is our Finance and Technical Director, who also lives in Weston-S-Mare, and who is a College Lecturer and English and Maths Tutor. We are currently self funding.

 

Read more: Who is Crystal Clear Language Co. Limited?

A General Manager/Business Adviser with considerable experience and expertise in the organisation and management of public services, with an in depth understanding of the socio-economic, political and professional environments within which these operate. A background in Health, Social care and Education provision, including working at Committee and Board level, with skills in strategic planning, operational staff and resource management and the inspection and regulation of services. 

Skilled in strategic thinking, with the ability to plan ahead and through the use of qualitative and quantitive data  able to balance needs and constraints based on evidence presented and sound judgement. Experienced in multi-agency team working and multi-disciplinary Project planning with expertise in performance and resource management, the implementation of imposed and designed change, contract and purchasing, risk analysis, risk management and avoidance.

Substantial experience in the inspection and review of corporate governance systems, processes and practices in the National Health Service, with considerable expertise and a high level of commitment to patients, carers and the community, especially disadvantaged groups. Particular knowledge about the health needs of young offenders and young people involved with the Criminal Justice System. Is comfortable with accepting responsibility for own actions and, when probing and challenging constructively, issues concerned with the accountability of others.  Is motivated to improve NHS performance and confident to take on the challenges required to develop services which reflect the needs of the North Somerset community.

Professional training in social work, with good interpersonal skills in consultation and communication with a wide and diverse range of individuals and groups, including disaffected children and young people, parents, offenders, partner agencies and staff and staff side representatives, with a keen interest in equal opportunities and diversity. Able to influence and persuade others whilst dealing with their concerns sympathetically and fairly.

Jane Archer is a qualified Teacher of English and has had a successful career working in education for the last twenty years. Jane has held various roles throughout her career as a teacher, including those in senior positions. Her specific subject expertise is in English Language and Literature, and she also holds professional qualifications in Literacy and Language, and teaching dyslexic students. 

Jane has much experience and has worked in a variety of settings over the past twenty years: inner city and market town; pastoral care and special needs; extended senior leadership and Forest School volunteer. In her management roles, she has been successful in leading teams of teachers and teaching assistants, and the welfare of 250 children at a time. 

Jane’s interest in English was sparked as a student, herself, when studying classics such as Jane Eyre, Little Women and Pride and Prejudice. But her interest piqued on studying the theories behind the power of language and its place in the modern world. She was particularly interested in how language can exclude sections of society, who are ignorant to its meaning. For example, subject specific language such as in medicine, text speak or deviations from the standard form and colloquialisms. With this interest and those of similar mindsets, The Crystal Clear Language Company was born, with the ideals and values of inclusivity and celebrating diversity close to its heart. 

  • BSc. Hons Degree in Psychology and Health Science.
  • PGCE Primary Years.
  • I have worked within schools and FE for the last 15 years. 
  • I have set up and ran my own business as a home tutor for the past years.

My interest in the current project began through discussion with Margaret Dexter. Her ideas about the language difficulties faced by non- native Doctors echoed what I had also noticed during my work as a home tutor. Specifically, I had been working closely with the children of a number of Indian Nurses that had resettled in my local area. 

I noted that such students found difficulties with the turn of phrase utilized in English, and so they found comprehension and written work challenging as a result. 

Interestingly, although all these children were born in the UK, and had gone through the primary school system, they all showed a similar pattern whereby their written work contained unusual idioms and phrases. For example, a student of mine had been told by a teacher to vary her use of verbs.

e.g. This shows could be replaced with words such as conveys/demonstrates etc.

So here is what my student wrote……

“When the author uses humour, this concludes to us that people find different ways to cope with problems. “

Such phrases would not be used by someone fully immersed in British culture because they just sound “funny”. To me this points to the important role of language used in the home. Perhaps such errors are not being picked up because the parents don’t know the subtleties of our language?

I think language is vital to an integrated society, and a better grasp of English can enable people to seize the opportunities this country has to offer. I am hopeful that our products can go some way towards bridging the gaps for such learners.

 In the future, I would also be keen to develop our company through a network of tutors working one to one and through a range of seminars, lectures and drama workshops. 

CONTACT

jane.archer@crystalclearlanguage.co.uk

07889 866715

07444 416285

Crystal Clear Language Company Limited Registration No. 9935243